Nexor Launches Knowledgebase for Supported Customers
Further to the launch of the new Nexor web site, the Nexor Knowledgebase is now available to all supported customers. Available via the Nexor Self Service Portal, the Knowledgebase provides a number of tips and solutions to help you make the most of your Nexor products. The Knowledgebase will be updated on a regular basis and can be searched either prior to or after raising a case.
Nexor announces the release of the latest version of Nexor Sentinel 3, the SE Linux based version of its highly successful mailguard. This version has new features including multi-domain support, integration of ITT's PuriFile® file inspection software and enhanced label handling to support multiple languages. For more information click here.
Nexor announced today that it has successfully integrated ITT’s PuriFile® file inspection application into its mailguard, Nexor Sentinel Version 3. ITT's PuriFile software performs deep analysis of various Microsoft Office file formats and .pdf files. Nexor Sentinel is the latest in a growing number of government products to use ITT's PuriFile application for deep content inspection of files before transfer. For more information click here.
Nexor has made a significant contribution to a research project being carried out by Loughborough University Business School. The research into how knowledge is transferred within different Service Support settings involved close observation of Nexor’s expert technicians as they went about resolving service incidents over a period of time. The visiting researcher was impressed by the technical talent and the customer-focused attitude of the technicians. For more information please register your interest.